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  Faq   Frequently asked questions
 
What time is your Check-in and Check-out time?
Our check-out time is 12:00 and our check-in time is 13:00.
Do you accommodate Late Check-out?
We can provide late check-out service depending availability.
Can we check in or arrive hotel 24/7?
We have a 24/7 reception.
Can I pay for my room in advance?
Yes, you can. We accept mail order ( payment by credit card number ) and wire transfers.
Which currencies are accepted besides euro?
We accept Euro, TL, USD and Pounds.
Do you accept credit cards? (Which type)
We accept Visa, Mastercard and Debit cards.
Do you have discount on cash payment?
Unfortunately, we do not provide discounts on cash payments.
Does your hotel offer Currency Exchanges?
Unfortunately, we do not provide currency exchanges but there are lots of change offices close to the hotel.
Where are you located?
We are located right in the heart of the old city Istanbul, very close to world reknown St. Sophia Church.
How close is the hotel from nearby attractions, parks, and shopping?
Very close. Please check our location and transportation link.
Is there transportation available to/from the airport?
There is individual transportation provided by the hotel to and from the airport. For stays over 4 nights, reservations made through the hotel website, we provide one way free transfer to or from the Atatürk airport. For reservations made through 3rd party websites, we provide the same transportation for 24 Euro/room/Atatürk and 45 Euro/room/Sabiha Gökcen airport.
Is there high speed internet, public PC and Wi-Fi available at the hotel?
We have a public computer at the reception and also free Wi-Fi connection.
Do you have onsite laundry service?
We do have Onsite Laundry service.
Does the hotel offer smoking/nonsmoking areas?
All of our rooms and our public areas are non-smoking but you can enjoy your smoking at our terrace.
Do you assist on reserving for tours etc...?
We can assist you on reserving, booking tours etc.
Can you provide lunch and dinner?
We can provide lunch and dinner.
Do you have safe boxes available?
We have safe deposit boxes available at the reception, free of charge.
If I do not want to furnish my credit card details online during my reservation, how can I guarantee
my reservation?

Please select confirm by "phone or fax" button during your reservation and you'll furnish your details either way.
Do you accommodate children at the hotel?
Children older than 14 years are welcome.
 
 
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